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CUSTOMER SERVICE:

If you have any question on Admiral® or regarding your order, you can reach Customer Service at orders@admiral-sports.com or 1-888-646-6822. Customer Service is available 8am-5pm EST Monday - Friday.

After Sales Service

Introducing MYORDER ticketing Online Software! http://admiral-sports.com/myorder/issues/

By clicking on the above link, you can now contact us directly so that we may quickly assist them. The process is very easy to follow. Just OPEN A TICKET and then simply tell us who you are and how to contact you, what Organization you belong to, the order number you are referencing, describe the issue and CREATE THE TICKET. You can even upload a quick picture if needed to show us the problem. It is that simple. Each person who opens a new ticket, will receive an automated response with a ticket number which they can then use to check the status of their “issue”. We ask that you routinely distribute this link to all of your membership. Going forward, all online order confirmations will also show this link. We need to get your members to CONTACT US DIRECTLY as quickly as possible.

What is also important to know is that Admiral’s policy for dealing with issues is just as simple to understand as the ticket system: "No muss, No fuss”. Tell us about the issue and we will fix it or replace it. No one wants to fight to have a problem resolved. This is our guarantee to our customers. We have established a new designated department within our customer service team to specifically ensure that each inquiry is handled and resolved within 48 hours, GUARANTEED!

Contacting ADMIRAL®:

a.Head Office (Including manufacturing, distribution & service);
Admiral Sports SRL,
Calle 2, Edificio 9B,
Puerto Plata, Dominican Republic

b.Canada (Canadian licensee & distributor for Admiral);
Blue Mountain
#10 - 75 Blue Mountain Street,
Coquitlam, BC, V3K 0A7
Phone: (604) 524-1976
Fax: 1-(866)-637-2723

c.USA (US licensee & distributor for Admiral);
The Axis Sports Group Inc.
2628 NE 2nd Avenue,
Miami FL 33137, USA

Find out more about Admiral®

  • Company website: www.admiral-sports.com
  • Company catalog: http://admiral-sports.com/catalogs
  • Admiral ID: miral-sports.com/id
  • Admiral News: http://admiral-sports.com/shop/news
  • Facebook: https://www.facebook.com/AdmiralSports
  • Twitter: @Admiral_Sports
  • You Tube: https://www.youtube.com/admiralsports1914
  • How to use our custom online kit builder - http://admiral-sports.com/videos/
  • How to order from an Admiral® online store http://youtu.be/hw1uYwm5KBA